Choose Your Support Experience
and get up to 10% off your membership with Annual Billing
Essentials+
You value 24/7/365 access to the support team.
FEATURES
- 24/7 Remote Support within 60 min
- Remote appointments with Adv Support
Priority
You also need the flexibility to schedule on-site appointments tailored around your schedule.
FEATURES
- 24/7 Remote Support within 30 min
- Remote appointments with Adv Support
- On-site support within 3 business days
- Prioritized appointment scheduling
- Discount on service labor
- 1 x annual tech reviews
Proactive
You also value a hands-off approach to keeping your system online, all the time.
FEATURES
- 24/7 Remote Support within 30 min
- Remote appointments with Adv Support
- On-site support within 2 business days
- Prioritized appointment scheduling
- Discount on service labor
- 1 x annual tech reviews
- Proactive system monitoring
Signature
Reserved for our most discerning clients with a 10-min. response time on top of all of the other features.
FEATURES
- 24/7 Remote Support within 10 min
- Remote appointments with Adv Support
- On-site support within 1 business days
- Prioritized appointment scheduling
- Night + weekend appointments
- Discount on service labor
- 2 x annual tech reviews
- Proactive system monitoring
- Skip the line, every time
Rapid Response 24/7
Our memberships offer guaranteed response times from our remote support team 24/7/365. If the issue can’t be resolved remotely, our advanced support team will be in touch within 1 hour to pick up where the remote team left off.
Prioritized Scheduling & After-Hours Appointments
When an on-site service call is needed, who wants to wait? Our members enjoy the convenience of night and weekend on-site support for urgent issues. Additionally, members jump to the front of the line with prioritized scheduling. It’s the peace of mind that professional help is available when you need it.
Proactive System Monitoring
Wouldn’t it be nice if someone could remotely monitor the health of your system? Our service team is trained to identify problems, begin troubleshooting, and put intelligent solutions into motion before the problem becomes an inconvenience.
Exclusive Service Discounts
Everyone likes a deal, right? Members receive preferred labor rates and other exclusive service discounts.
Ready For A Better Technology Experience?
Our team of technology experts can answer any questions you might have and help you select the right membership for you.
✆ text or call 804.336.3355